Share review of Mr Stephen Ward RN DipN (CityLond) MFEN NMP
Stephen was very helpful and made a thorough assessment of my Grandad. He asked lots of questions and took detailed notes. He made an intervention to expedite a referral that was overdue due to a change in circumstances. He offered advice and expertise to get to the bottom and suggested a interim diagnosis and how we could go about getting a formal diagnosis should they not be able to bring the referral forward. He spoke to the pharmacist to make sure he was prescribing the medication with the least amount of side effects for his age and enquired about his living conditions and whether he needed any additional help.
I could not fault the care and attention we were shown today and my Grandad was very happy and reassured when I took him home.