Lorraine Richardson

Written by a patient at Westmorland General Hospital

The NHS, as we are all aware, works under considerable pressure and this is the case for Lorraine also. During the time I have been in her care, I am aware that she has had to cover not only her own job but also that of a colleague. This has never prevented her from cheerfully and promptly responding to my endless requests for information, difficult appointment changes and so forth. She has been outstanding and caring at the same time which is so welcome. Problems become solutions when she is involved. The NHS are fortunate to have her and should do all in their power to retain such a dedicated team member. Her care during my illness has been faultless.

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Listening

Written by a patient at Westmorland General Hospital

Lorraine has been fabulous. She takes time to have a chat about my condition and answers any queries I have. She always follows up on questions or treatment if she isn't sure of the answer and gets back to me. If I have any concerns she is always contactable and gets back to me usually the very same day. Very supportive. Thankyou Lorraine.

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Listening

Written by a carer at Westmorland General Hospital

Lorraine is fantastic asset to the national health service a really informative lady who makes you feel special and at ease thank you so much everyone for your care. Don't let Lorraine go.

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Listening

Written by a patient at Westmorland General Hospital

met Loraine for the first time recently when she gave me the results of my various examinations for prostate cancer unfortunately not the results I would have liked but Lorraine was professional and sympathetic and not patronising I felt she was " on my side" she promised to try and fulfil two things both of whch have come to fruition well done lorrainne I have every trust in her guiding my future through the various treatments

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Listening

Written by a patient at Westmorland General Hospital

Absolutely first class nurse. Extremely efficient and takes the time to explain every aspect of treatment. A good listener to any concerns you may have. Highly recommended.

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Listening