Share review of Lorraine Richardson
Lorraine Richardson
2020-02-06
Person
5
5
0
Written by a patient
6th February 2020
I was seen by Lorraine, accompanied by my wife, on Wednesday 05/02/2020. The consultation was a review of the biopsy and other investigations on my prostate.
We both were expecting a "positive" outcome and were "stunned" when the news wasn't as we had hoped for.
However the kindness, empathy, sensitivity and professionalism of Lorraine more than compensated for our distress.
I cannot emphasise how much her being there supporting us helped. Lorraine listened, answered all our questions, clarified misunderstandings and gave us HOPE.
Thank you Lorraine and thank you NHS.