Share review of Wrexham Maelor Hospital

Wrexham Maelor Hospital 2014-12-15 Person 3 5 0

Care was generally excellent. Outside of this the issue is having to wait 12 months for an operation & prior to that, 8 months for a consultation telling you that you need an operation - totally unacceptable. When I was discharged I wasn't told by ward staff that I would be taken to the discharge area - I assumed I would leave the ward when my lift arrived. However a Porter arrived to take me to the discharge area & I had to rush to pack my belongings while he waited. If I had been properly informed I would have packed in readiness. At the discharge unit there was a long delay waiting for Pharmacy to deal with my medication & discharge staff advised me this was a common issue - this needs to be looked at & stream lined.