Share review of Wrexham Maelor Hospital
- Excellent team work.. How people in different uniforms worked together/helped each other out...if a member of staff called away someone else immediately covered their work.
- Sensitivity to patients in discomfort and pain.
- Timely response to patients requests eg bottles, toileting, medication, drinking water (ice was a nice touch)
- Treating all patients as unique individuals and tuning into their specific needs.
Nursing staff being appropriately assertive with disruptive patient leaning to win/win.
- Regular cleaning/mopping of floors and toilets (on couple of occasions toilets were dirty but would need to be monitored every 10 minutes to avoid this)
- Staff very discrete about personal conversions
- Meals were good in general (Toast would be really nice at breakfast!)