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Written by a patient
14th May 2016


1) Clearer guidelines on referrals from primary care (GP surgery). 2) More systematic transmission of patient summary/records (it was not sent in my case. 3)Clarification of referral protocols (considerable confusion re EMU/3R etc) 4)Congratulations to staff for showing proactive initiative! (special mention for Shiela and doctor in charge (name not noted).

Recommend
Dignity/Respect
Involvement
Information
Staff