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17th February 2024


Lauren spent a great deal of time assessing my dietary needs and advising me on the correct course of action. The special foods available on the NHS were supplied quickly and in correct quantities. The community nurses arrived every day without fail to give me the injections I need. Their visits were reassuring and gave me the opportunity to discuss any concerns I might have.

Suggested improvements
I can't think of anything offhand to improve the service. Everything I have received has exceeded my wildest expectations. Of course bearing in mind that all this is new to me and I didn't know what to expect in the beginning. If anything, I miss the face to face contact we used to have with the family doctor who would call regularly although I do realise that things change and we are living in a different era.

Listened to
Involved
Communication
Staff
Care Plan
Meeting needs
Manage Condition
FFT Experience