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21st September 2023


I honestly can't explain the impact Kirsty and the team have had on our lives. To have someone calmly guide us through such a terribly stressful time was nothing short of life changing. Toileting issues like Zeliha's can dominate family life and I didn't know where to turn. Articles and books exist but what I needed was for someone to confidently tell us what to do. And that's what Kirsty did. I can't thank you enough.

Suggested improvements
I can't think of a way to improve this, only perhaps to have been given access to it earlier.

Listened to
Involved
Communication
Staff
Understanding of information
Self-help
Support information
Clear Information
FFT Experience