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Whipps Cross University Hospital 2016-03-29 Person 4 5 0

I was transferred to Poplar Ward after three nights in Rowan Ward, WXUH. I was only in Poplar Ward for one night. On transfer, the ward was freezing cold. Apparently the heating boiler had broken down (again - it had also broken down on Sunday night March 27th). The beds had only one sheet each. On asking we were given an extra sheet. Cold cotton. On pressing, we were found a thin 'blanket' each. But it was so cold I had to sleep in my clothes. The lights were left on all night so I only slept until 03:00. The sticky tape used to hold my cannula in place didn't stick and nobody seemed able to find any that would, si my cannula worked loose very quickly. There were no shower curtains in the wet rooms. The toilet seat was loose which made visiting the toilet a precarious exercise! Worryingly, I received a shock from the toilet room light switch in Bay 2. In all of this the staff were very courteous and helpful, tho' as the day case surgery patients started coming through it was clear that they were the nursing staff's priority. I was glad to be discharged!