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Whipps Cross University Hospital 2018-03-23 Person 5 5 0

I arrived quite early (8.45 am) for my 9.15 am appointment for a Gastroscopy. Receptionist was very pleasant. The nursing staff prepared me and explained what was about to happen and put me at ease. Jennifer especially assured me when I asked her that she would tell me if cancer was found. My procedure was completed before 10.00am. Top marks to all the staff, - Veronica, Kiran(?), Janet, Sheryl and of course Jennifer who undertook the procedure. (I hope I've not left anyone out!). All made me feel quite relaxed especially considering the unpleasant feeling caused by the procedure. Results given to me before left at about 11.40am. Given advice on next step. Jennifer even advised that she had already requested me an abdominal ultrasound scan as I had complained of some pain 'lower down'. Great pro- activity! Only downside - I was told a biopsy was taken and results were OK but my Gastroscopy report said I only had a 'biopsy urease (CLO test)' (whatever that is?) but results are not yet known. This is a little worrying. Would have liked to know more. A slight breakdown in communication. Fingers crossed!