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Written by a NHS patient
4th April 2023


Today, I attended the Byron Centre for a an ECG monitor. Within minutes of arriving; I was early, I was called in by Nicky. She immediately developed a rapport with me by being extremely welcoming and friendly. I felt comfortable and relaxed as she professionally described the procedure and fitted the monitor. Nicky is an asset to the hospital. It was a real pleasure to meet her today.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe