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Whipps Cross University Hospital
2016-03-31
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Written by a family member
Written by a family member 31st March 2016
When you came to the reception desk area 2 the staff were not welcoming I was not acknowledged at all I was ignored by the staff member sitting at the computer I had to ask him who do I need to see not professional at all.
19th April 2016
Response from Whipps Cross University Hospital
We are sorry to read your feedback regarding your Orthopaedic appointment, where you felt the staff were unwelcoming. Barts Health seeks to provide the best possible care to all patients and we will use your feedback to improve our service.