Share review of Whipps Cross University Hospital
Whipps Cross University Hospital
2016-03-31
Person
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5
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Written by a patient
31st March 2016
Having arrived at 9.15 am for a pre-appointment X ray which was taken at radiology with little delay. I booked in at the fracture clinic at 9.50 am and was not seen until 11.30. Nobody seemed to have an answer to our enquries until finally a nurse was able to arrange for me to be seen. The consultation was very satisfactory, the pre-amble was not, the appointment was for 10 am. No explanation or apology was given for this lengthy delay.
19th April 2016
Response from Whipps Cross University Hospital
We are sorry to read your feedback regarding your Orthopaedic appointment, for which you felt the was waiting time was too long. Barts Health seeks to provide the best possible care to all patients and we will use your feedback to improve our service.