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Written by a patient
31st March 2016


I fractured my shoulder in November last year. I had emergency surgery and the orthopedic team did a great job in spitting and fixing a complicated injury. So I have no problems with the surgical care I received. The staff in the plaster room were fantastic but the after care since has been awful. Why don't the doctors automatically request an X ray for your next appointment. If they think it necessary, instead of waiting an hour to see a doctor only to be told to wait for X ray.

19th April 2016
Response from Whipps Cross University Hospital

We are sorry to read your feedback regarding your Orthopaedic appointment, for which you felt the was waiting time was too long. Barts Health seeks to provide the best possible care to all patients and we will use your feedback to improve our service.

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