Reviews
Reviews
THIS WAS MY FIRST EXPERIENCE OF SURGERY AS AN IN-PATIENT.
iT WAS AN EXTREMELY POSITIVE EXPERIENCE. I HAD EVERY CONFIDENCE IN MY CONSULTANT MR. M.N. BITTAR [CARDIOTHORACIC SURGEON] AND HIS TEAM AND WOULD RECOMMEND THE HOSPITAL WITHOUT RESERVATION.
I was in the Cardiac Unit in May this year but have also had frequent visits over the last 2 years.
From my first visit having volunteer guides at the entrance was much appreciated
In general I have found the staff helpful and professional . Perhaps I have been fortunate but again generally I have been seen punctually for any consultations and in some cases earlier than the allotted time..
The cardiac unit is a relatively new building and does give the impression of space and cleanliness
All the staff were kind, amiable, and approachable but also very professional. I couldn't have been looked after better.
In the past six months I have visited Blackpool Victoria on eight occasions in connection with my Severe Aortic Valve Stenosis replacement tests,all the staff have been friendly and very helpful .On my most recent visit I mistakenly arrived a day late for my appointment the staff were most helpful and arranged my appointment later in the day.
Cardiac outpatient appointment for May 2017 cancelled by yourselves and rebooked for the 12 July at 10:10. On turning up on time I was told we cannot find your notes. After much coming and going I was informed my notes were languishing at Lytham Hospital. Staff promised to have the notes sent up - after 45mins I gave up and rebooked.
Constructive criticism - where do I start? Staff under pressure, receptionist (on her own) dealing with a myriad of concerns from patients and consultants - but no notes. Not rocket science is it - patient and notes go together - similar to bread and butter - without both the taste and experience is awful.
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From my first meeting with Mr.Bittar I felt that I was in good hands and this turned out to be correct.His skills saved my life but without the care and dedication of the nurses and hospital staff and my specialist nurse Sharon I would not have made such a good recovery.If Mr.Bittar sees this 10wks after sugary I did his 24 mile sefton cycle ride which must say everything about the standard of care I received at both Blackpool and PRosemere. Thank you all.
Couldn't speak highly enough about Blackpool Victoria, this hospital put my faith back into the NHS in the Northwest. Clean, modern, great staff and seemed well run.
From the surgeon and aenethatists and all operating staff, through to porters and cleaners I never found a discourteous person and all willing to help. The nursing staff,physiotherapists worked so professionally and took such great care of me that the fears I held were quite irrational.Everyone knew their jobs and nothing was too much for them.....We all appreciated the foot spa given by the most kind care assistant on our last day on the ward.
Kind, efficient and explained all of the procedure. A great service for anyone needing this.