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The Montefiore Hospital 2017-03-25 Person 5 5 0

From admission on 1st March I received great personal attention. I felt as though I was listened to by Mr. Hatrick. He gave the impression that we were in this together and his team were efficient; his anaesthetist treated my 40 year old details with care and no problems arose after listening to my distant history carefully. One problem arose on the Sunday following the procedure [5thMarch], when an over zealous nurse over-rode my clear request to remain in the hospital overnight as Mr.Hatrick had arranged to see my left hand [which had no sensitivity, grip or feeling] on the Monday morning. I was told in no uncertain terms that the bed was needed. Some friends, visiting, offered to take me home with them and I felt quite unable to deal with the situation presented to me. I was then asked to sign 'the necessary paper work' but there was no mention of my discharging myself, as I had expressed the opposite wish very firmly. I am sure that had the Consultant been present, there would have been no question of my being required to leave until he had seen my hand the following morning and remedial work set in motion. As it happens it was not until the 20th March that I eventually had an appointment with M.Hatrick and a CT scan was carried out on Friday, 24th, 19 days after I was told that it was necessary that I should vacate the bed. 19 days, due to administrative malfunction with a hand which I could only exercise. My GP arranged for West Sussex Council to operate their one-Call system to operate, but these 19 days, with a useless hand, have seemed endless. An appointment was sent yesterday for 5 weeks' time, but I do hope that someone will be able to arrange for treatment to be started quickly. I shall try to get a phone conversation with Mr.Hatrick this coming week. The shoulder, after 3 days pain, began to improve and responded to the frequent exercising I followed diligently. There has been hardly any bruising and now even the scar seems almost invisible.