The James Cook University Hospital

The James Cook University Hospital 2013-03-14 Person 5 5 0

Made to feel nothing is too much trouble, very supportive staff with patients and family

The James Cook University Hospital 2013-03-12 Person 4 5 0

Very nice hospital which is very clean. The staff are friendly and competent in what they do

The James Cook University Hospital 2013-03-12 Person 5 5 0

This hospital is a well organised hospital, they give very good care and while I was a patient there all the staff were very competent and friendly

The James Cook University Hospital 2013-03-12 Person 5 5 0

staff very friendly and informative, at the time of staff change new on duty staff introduced themselves. ward clean and rubbish removed from patients tables and floor regularly Only one small comment, the bed side light: i believed that mine was broke, but it turned out that in order for it to work, it was required to turn on light from back wall, before you could use bed side light button on nurse call button.

The James Cook University Hospital 2013-03-07 Person 5 5 0

I can only comment on the following locations of JCUH :- Ward 4; Renal Unit; Ward 5 and Ward 27. Very clean wards - courteous, friendly staff.

The James Cook University Hospital 2013-03-04 Person 2 5 0

s not happy with the care i recieved. But i do understand how busy the staff are.

The James Cook University Hospital 2012-10-31 Person 5 5 0

Over the last couple of years i have gone from not needing any medical care to being totally reliant on the services provided by the staff of Ward 4 and the Renal Unit. The staff in both areas are superb, and although i've received care from other hospitals and wards in JCUH (5 and 27 - both very good providers of care) - Ward 4 / Renal Unit staff are unbeatable. Nothing is too much trouble for them and you are treated more as a friend than a patient by many of the staff. The ward is extremely clean and i've encountered no issues during my many stays.

The James Cook University Hospital 2012-08-19 Person 5 5 0

I was an inpatient for 5 weeks and I found the staff very competent in most things although they were very busy at times which led to a few things being either late or overlooked. The skill mix was good but I think if all the sisters took a more active part in caring for patients then the ward would run much smoother. The team of doctors were excellent, my consultant Mr McVie and his registrar Rebecca give excellent care both on the ward and in the Trauma Outpatients Department.

The James Cook University Hospital 2012-07-06 Person 5 5 0

My dad was seen in eye casualty. The staff were extremely polite and attentive and they were very professional. He was seen promptly and we were advised as to roughly how long the wait would be to see a Dr. When the doctor arrived he was very nice and reassuring and made my dad feel more at ease. If I had one criticism it's that there is only one sign up in the waiting room advising patients to knock and wait. I think it would be more helpful if there were another sign up at the other end of the waiting room, as a lot of patients including us missed it when we first sat down.

The James Cook University Hospital 2012-06-24 Person 5 5 0

The nursing staff showed great compassion and empathy whilst always remaining professional. Like wise the medical staff inspired great confidence.