Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
The Holly Private Hospital
2022-03-29
Person
1
5
0
Written by a NHS patient
Written by a NHS patient 29th March 2022
I arrived at The Hollies on the 21/2 for a procedure. My partner and I were shown to a private room where we were told we could remove our masks and get comfortable. After about half an hour a Health Care assistant named George entered the room. His first words were 'No masks?' My partner explained that we were told that we could remove them but that we were happy to put them back on if he would like. She was ignored. George then picked up my notes and asked why I was there. I explained. George then went on to pick up my phone and my partners handbag that were on the table and practically threw them at my partner. He then spread out the paperwork and left the room. When George returned he asked me a question that I struggled to answer due to the strong medication that I am on so my partner elaborated for me. George then asked me the same question. My partner stated that she had just replied. George then pointed his finger at me and said in a very aggressive manner 'I'm asking him'. I asked him what the attitude was about and he left the room.(I would also like to note that George had turned his name badge around so that we couldn't see.We obtained his information from other nursing staff) A nurse named Maria entered a short time after who was very pleasant and booked me in as expected. I have never in my life experienced such an aggressive, rude individual as George was. I honestly can not believe he is working in the role he is in with such a poor manner and bad attitude. Subsequently, my procedure was cancelled that evening and was rebooked for a later date. Upon my return I was treated very well from reception to nurse to consultant(Dr Khan) It is such a shame that somebody such as George lets the hospital down.
The Holly Private Hospital
2022-03-21
Person
5
5
0
Written by a NHS patient
Written by a NHS patient 21st March 2022
I have just had cataracts in both eyes removed at The Holly as an NHS patient.At every stage from reception to treatment staff at The Holly were great and the whole experience was superb.I would always choose to be treated at The Holly if offered the choice.
The Holly Private Hospital
2021-11-27
Person
5
5
0
Written by
Written by 27th November 2021
Great Doctor who helped my daughter who was feeling nervous he kept her involved and engaged and kept her feeling at ease !
Highly recommended.
The Holly Private Hospital
2021-11-15
Person
5
5
0
Written by a NHS patient
Written by a NHS patient 15th November 2021
Good
The Holly Private Hospital
2021-11-09
Person
5
5
0
Written by a private patient
Written by a private patient 9th November 2021
The Holly met all my expectations, helpful caring staff My stay was made very comfortable nothing was too much trouble.
The Holly Private Hospital
2021-11-07
Person
5
5
0
Written by a private patient
Written by a private patient 7th November 2021
Excellent hospital.
The Holly Private Hospital
2021-11-06
Person
5
5
0
Written by a NHS patient
Written by a NHS patient 6th November 2021
First rate care after being referred for NHS funded Cateract replacement surgery.
Waiting list times a matter of weeks, Mr Bowes the surgeon was very professional and approachable, always informative and made you feel at ease. Would highly recommend.
The Holly Private Hospital
2021-10-29
Person
5
5
0
Written by a NHS patient
Written by a NHS patient 29th October 2021
I have been most fortunate to experience surgery in this hospital. It was clean and the staff helpful and knowledgeable.
Words can't express the amazing experience on what could have been the worse day of my life.
Thank you Holly House for your kindness and patience.
The Holly Private Hospital
2021-10-07
Person
5
5
0
Written by a private patient
Written by a private patient 7th October 2021
Every thing is fine. Nothing more to recommend.
The Holly Private Hospital
2021-09-21
Person
2
5
0
Written by a NHS patient
Written by a NHS patient 21st September 2021
As an NHS patient, I would not recommend this hospital. I imagine they treat their private patients better, but I have spent 3 weeks following up an appointment. The same happened at the previous app in July. Why am I having to do this when it's their job?! The amount of times I have had to call is beyond count - I have currently been on hold for 20 minutes. Add to that some staff who have been rude and calls that have been hung up. And I can't say much about the so-called expert consultant either - he essentially said wear a support cast for the rest of my life. The only person who was helpful was Lana.
PS. The lady in the diagnostics who I just spoke to was not interested and refused me to give me her name.