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Written by a patient
22nd November 2017


All the medical staff were very caring. I would like to mention Zoe and Catherine, both in Cedar Ward. They both went out of their way to ensure that I was comfortable. The in house doctors both night and day were very supportive. They came on a daily basis to check that I was ok. The house keeping team were very good and they did respect my privacy. Most of the catering staff were very good, apart from one elderly lady, who made it obvious that she did not like serving me. She worked on the morning of the 29/10 . She always brought my food cold and uncovered and she would put it on the furthest part of the table, where I was forced to stretch myself after a major surgery. She will require training on customer service. Apart from that, my stay in Cedar ward was very comfortable and the staff are second to none.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff