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Written by a private patient
30th April 2022


I would like to tell you about the wonderful treatment I received from everyone at the Tetbury Hospital when I visited last Saturday (23rd April 2022) for a planned operation to have a cataract removed from my left eye. I was extremely nervous as I do not have any central vision if my right eye and I was fearful of being left without sight. The atmosphere when I arrived was so peaceful and calm. I was greeted by a very nice nurse named Jenny who very efficiently went through the medical form which I had filled in. She explained everything and put me at ease. Then another Nurse named Jess came to me and immediately picked up on my anxiety and went through the proposed operation. I felt much calmer when she asked me if I would like her to hold my hand during the procedure which I immediately said yes. Mr. John Ferris greeted me when I arrived in the treatment room . He was so reassuring and gave me so much confidence. He explained everything as he went along. I cannot put into words how wonderful it was holding Jess's hand all the way through. The whole thing was over very quickly, the relief was overwhelming. I was then put into a wheel chair and taken to another lovely lady called Penny. She explained the after care i.e what to do and the necessary drops to be put into my eyes etc. Mr. Ferris telephoned me the following (Sunday) afternoon to ask if I was alright. I just couldn't thank him enough for giving me my sight back. I was amazed how bright and clear everything was. I could not believe how beautiful things around me were. I thought everything in the house needed decorating, but to my husband's relief it is perfect. It brought tears to my eyes when I looked out to see the garden. It is a long time since I been able to see the beauty of it all and also right to the bottom where all the trees are sprouting their new green leaves. I would like to say a huge thankyou to Mr. Ferris for the gift he has given me and to all his team. Also all the admin staff arranging everything. I can unreservedly recommend this wonderful Hospital to everyone. Sarah Stretch.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe