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Written by a NHS patient
29th July 2024


Myself (as daughter and carer) and my 93 yr old mother, arrived by hospital transport for her to have a cataract operation, only to find that due to a typo error the operation was actually booked in for the following day. However, the staff rallied round, and managed to fit her in at the start of afternoon surgery. It meant quite a wait, but it saved her having to go back home without the op being done. The staff made sure we were looked after, offering drinks etc. By the time we were ready to leave less than an hour after the op, the hospital transport had been ordered and were waiting to take us straight home. The hospital is very clean and pleasant. Highly recomended.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe