Reviews
Reviews
Fast care and extremely thorough.
Personal attention and introduction.
Friendly, helpful staff.
Care was excellent.
Extremely good care, nothing bad to say any of the staff. Extremely caring and professional. Just lack of staff.
Friendly smiles and assistance from arrival to leaving.
Swift action from busy receptionist. Nurse available within a few minutes. Efficiently arranged an appt. for 1st available slot @ Fracture clinic. Waiting room was bright, clean and although fairly busy, all visitors were cheerful, reading of chatting. Good experience which carried through to the Fracture Clinic which amazingly coped with many visitors.
The receptionist at the A and E department seemed to lack any empathy, came across quite cold and had no emotion.
I don't like coming to hospitals and that first impression didn't help. Her name is Dee.
There was a woman on the waiting area who was clearly in a lot of distress and was just left to it. She wasn't treated in a quick or caring manner.
The nurse I saw was lovely, very caring and I did not feel judged. She made the trip to A and E a lot better.