Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
St Mary's Hospital
2018-03-09
Person
4
5
0
Review of Emergency Department
written by a family member
9th March 2018
Very good care on Sat 10th Feb but speaking to 111 on phone Sun 11th and being sent to critical care unit at laid low where there was no nurses so had to then come back to hospital could be improved. Communication could be improved.
St Mary's Hospital
2018-03-09
Person
5
5
0
Review of Emergency Department
written by a patient
9th March 2018
Well run service, kind and friendly staff.
St Mary's Hospital
2018-03-09
Person
1
5
0
Review of Emergency Department
written by a carer
9th March 2018
Went in an ambulance with serious cuts. I was left in the waiting room with no cuts being cleaned. Other patients were being seen before us that were not bleeding to death. Will make a complaint.
St Mary's Hospital
2018-03-09
Person
5
5
0
Review of Emergency Department
written by a patient
9th March 2018
All very friendly, although kept up to date with waits would be nice but understand under pressure. Andy, Lina, Theresa, A and E nurse with red hair, all amazing over both visits. Thank you.
St Mary's Hospital
2018-03-09
Person
5
5
0
Review of Emergency Department
written by a patient
9th March 2018
St Mary's Hospital
2018-03-09
Person
5
5
0
Review of Emergency Department
written by a patient
9th March 2018
Lovely friendly staff.
St Mary's Hospital
2018-03-09
Person
4
5
0
Review of Emergency Department
written by a family member
9th March 2018
Friendly staff, swift assessment.
St Mary's Hospital
2018-03-09
Person
1
5
0
Review of Urgent Care Service
written by a family member
9th March 2018
Waited upto 2 and 1/2 hour before any member of staff, spoke to us, then told to go to the other ward, which could have been sorted out as it was for an 11 month old son, we came into St Mary's at 224S and wasn't spoken to, once put into a side room surely when told by 111 to bring a young baby and tell the first nurse who checks you in that it's an 11 month old baby, you would get to see the right doctor, not just someone who passes you over!
St Mary's Hospital
2018-03-09
Person
5
5
0
Review of Emergency Department
written by a patient
9th March 2018
Equality of staff and patients - good.
Try Canadian triage system.To have a designated A and E X-ray only (wishful).
To be seen by triage nurse 1st (not reception) - disses - levels 1-5 - once reviewed then reception.
St Mary's Hospital
2018-03-09
Person
5
5
0
Review of Emergency Department
written by a patient
9th March 2018