Reviews
Reviews
Warm caring reception by all the staff here. I was seen by Chris Heston and Sister Sue who couldn’t have been more helpful. Chris Heston made a clear prompt diagnosis and was able to immediately, without fuss, do an excision biopsy. Sister Sue was also excellent - just the right amount of care and friendliness to make me feel at ease. Thanks to you both.
Very pleased with the treatment received from Dr Cooper & Karen, Mr Chris Heaton & Natalie of the Dermatology department, who very quickly diagnosed and removed a skin melanoma. My heartfelt thanks to all of them.
This is difficult to comment on. I have never been to the hospital before. The staff that I had any contact with were pleasant and helpful. There was an unusual atmosphere due the Covid situation.
Came for a dermatology appointment today to have a growth on my back looked at. I arrived 20 minutes early but were seen straight away. It took the Dr about a minute to examine, identify and decide a course of action. Five minutes after the scheduled appointment time I left the hospital, minus the offending growth. Fantastic service from the NHS and Chris Heaton and Nurse Natalie.
My consultation at the Dermatology unit with Dr Christopher Heaton was caring/ informative/ empowering.
Dr Heaton took the time to explain the lesion by also using the computer to show me the pictures and explain in detail what it was and how it would be treated
He was extremely knowledgable and calm which filled me with confidence.All my questions were answered and he printed all the relevant information for me to take home and read which was very helpful.i walked in to the consultation room feeling a little anxious but left very happy so thank you Dr Heaton for a positive and compassionate consultation
I would also like to thank the rest of the team on that day from the warm welcome at reception to the cheery clinic staff
All staff were attentive, compassionate and gave a lovely personal touch.
Lots of contact in the early days and option of home visits.
Felt very supported and well looked after.
The care by staff was amazing.
Felt very looked after and supported throughout.
The service explained, talked through every process and nice to be listened to.