Reviews
Reviews
On arrival at St Marks all the staff were friendly and helpful. I was put completely at ease. The Colonoscopy team in the treatment room led by Dr Faidon-Marios Laskaratos
where extremely attentive to my needs and explained the treatment through it's stages.
I was wheeled to recovery where Esther checked my wellbeing and provided very welcome coffee and biscuits and made sure I put my treatment notes safe.
Sincere thanks to all involved.
Endoscopy Pre-assessment was carried out by nurse called Aabeer.
She was kind, helpful and very thorough and went thorugh all questions in detail.
Actual endoscopy and colonoscopy was done on Sunday pm. on 30/01/22
I was pleasantly surprised to see nurses and doctors working hard and working passionately on Sunday.
My wife was treated very well and whole procedure took 1 hour.
Then after recovering she was discharged
Nurse saw her off
very good service by hospital staff, nurses, doctor Lax was very good.
Staff very kind & explained very well. I was made to feel relaxed & comfortable.
This was a telephone assessment. The Nurse (Lynell?), asked a series of questions concerning my health and any medication that I was taking. Explanation was provided without a need to ask and empathetic answers were provided to the questions that I raised.
Advice was requested on timing for consuming the "cleansing preparation" given that the appointment time was 08:15 and the instructions provided stated that the final portion should be consumed at 06:00, which gave me concerns over the possible impact whilst travelling to the Clinic. This was recognised as a possible problem and guidance on a suitable time - 12hrs earlier given.
easy to use pre assesment electronically Nurse was excellent
The hospital was very clean
the nursing staff were very helpful
about my treatment and very caring
I went to the endoscopy department. I was given Endoscopy Pre-assessment questionnaire No.5271 but I could not fill it up on the , the site was not available.
I was treated very well and my answer would’ve been top marks throughout.
Aaron Dakar
Hospital No. H854117.
I was treated in a professional manner and made to feel very much at ease. I was kept informed throughout of the procedure involved. Care and concern for my welfare was at a premium.
The friendliness and relaxed nature of staff made me calm, supported and safe.
The staff were calm, friendly and professional. Sindu explained the procedure very clearly and made sure I understood each stage. Professor Saunders and team did the same during it and Paula did a great job of making sure I was ok to go home very soon afterwards.
All in all I couldn’t have wished for better care.