St Mark's Hospital

St Mark's Hospital 2022-07-28 Person 5 5 0

I feel the staff at St. Mark's Hospital have always given me excellent care. Thank You

St Mark's Hospital 2022-06-25 Person 5 5 0

Lovely atmosphere in the procedure room, I was able to follow everything that was going on. Very professional and caring treatment and a good working, respectful relationship between those involved. Nice badinage. All female team (which definitely helps) and because I had had the procedure before, I was able to relax and ask questions. Occasional gas and air used (I was in control), but not much and I didn't need or want sedation. Felt comfortable, everyone helpful and friendly.

I don't think you could have improved on anything. Happy with all stages from beginning to end. I was expecting a long wait, but there wasn't one. I waited longer to get a cab home!

St Mark's Hospital 2022-06-16 Person 5 5 0

I attended my follow-up colonoscopy procedure on the 15th June 22 at St Marks Hospital. St Marks Hospital provides an excellent care and support for bowel issues. The team that carried out my colonoscopy were friendly, kept me informed at each stage plus organizing the next follow up session when the procedure was completed. I had the same excellent experience in June 21. I would like to thank the following team who carried out the colonoscopy who made a difficult process very easy and are a credit to St Marks Hospital & the NHS: Endoscopist: Dr Adam Haycock SSP's : Den & Honey Nurses: Adel & Jocelyn

St Mark's Hospital 2022-05-25 Person 5 5 0

Amazing staff and care

St Mark's Hospital 2022-04-22 Person 4 5 0

On the whole the staff were attentive, efficient and kind but I felt they overstretched a lot of the time, maybe due to staff shortages.

I was due to be discharged in the morning but ended up having to wait until 4pm for my medication to be delivered by the pharmacy. For the last three hours or so I was beginning to think something had gone wrong. It was intolerable.

St Mark's Hospital 2022-04-13 Person 5 5 0

Amazing care always received at St Mark. I had left a message with the IBD Nurse to email me my blood test results and Lisa promptly sent them to me, much appreciated!

St Mark's Hospital 2022-03-16 Person 3 5 0

The individuals involved in my were excellent, it seemed however that they are hampered by poor processes and organisation - e.g. no sharing of information with the patients or among themselves.

Processes and information should be made available to the patient at every stage of their treatment and presented clearly and communicated properly

St Mark's Hospital 2022-03-14 Person 5 5 0

It was a phone pre-assessment. The lady was very friendly and joyful to speak with. Gave me all the information I needed. She had forgotten one item so she called back within 5mins to give me that detail. Well done.

None

St Mark's Hospital 2022-03-07 Person 5 5 0

I have nothing but praise for the treatment my son has received since he was diagnosed with ulcerative colitis in 2017. His specialist nurse Kay Crook has been a godsend and I feel so reassured that she is always there to answer emails, give advice and reassurance and respond to emails - absolutely amazing! The outpatients paediatric ward has run smoothly on each of our six month visits and I feel so please to be able to bring my son to receive such professional care.

St Mark's Hospital 2022-02-24 Person 1 5 0

Absolutely disgusting how the hospital gives you a appointment time but yet leaves you waiting for up to 4 hours. Every time I’ve come I’ve been left waiting longer periods of time to have any procedures done. My wife was left outside in a cold waiting room. The cafeteria was poorly stocked. The hospital is dirty and unclean.