Reviews
Reviews
I am expected. It makes me feel good about coming here.
Overall I was very happy with the service, but was a little disappointed with the delay;
my appointment was at 14.30 but tratment was around 16.15
I understand there will always be delays, but it would have been nice if someone had
taken the trouble to explain whats was happening rather than just leaving me sitting for ages 'in the dark'
I saw my consultant in clinic 3 weeks after my operation. He was extremely helpful and I admire him a lot. Unfortunately due to inept scheduling by St Marks I have been left with an in-dwelling Foley catheter which cannot now be removed quickly and easily because of the risk of urinary retention - I must now wait for the hospital to give me an appointment in the urinary clinic when it feels it can spare the time. The catheter is uncomfortable and keeps me awake at night and nobody has at any time given me adequate instructions and guidelines about how to deal with the catheter, avoid infection and treat infection. Adequate care would have involved (a) informed consent at the outset, warning of the hazards associated with catheterisation (b) proper going-home guidance about catheter care, which was entirely absent (c) a timely appointment for catheter removal. My experience of St Marks throughout my treatment involves long periods of being forgotten about and not knowing whom to phone to chase progress.
.good
Very good. Excellent
No complaints although would have preferred not to need to come for treatment
Excellent service, all staff is really helpful
Excellent &friendly care consistantky iffered by staff in thec hemo unit. Thank you :)
Made to feel relaxed and treatment clearly explained.
The tea and biscuits were a welcome conclusion!
Promptly seen and procedure carried out professionally! ?:-)
Thank you to the bound screening team.