Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
St Mark's Hospital
2017-05-25
Person
5
5
0
Review of Endoscopy - St. Marks
written by a patient
25th May 2017
St Mark's Hospital
2017-05-25
Person
5
5
0
Review of Endoscopy - St. Marks
written by a patient
25th May 2017
St Mark's Hospital
2017-05-21
Person
2
5
0
Review of Inflammatory Bowel Disease Day Care Unit
written by a family member
21st May 2017
While in this facility, I watched as nurses administered drugs through my brothers a drip, yet did not check on how quickly it was going into his veins, this caused much discomfort and drowsiness (also a backlash of blood came after asking for it to be slowed down). In addition to this, I watched an employee administer his medication, and then moving onto the next patient without washing their hands, despite touching his cannula?
He also had a bag to help get rid of the air within his stomach that was not attached correctly, causing him to be sick, which he was then left in his gown for hours before being offered a new one. To add to my annoyance, there was also one employee that decided to stand next to the bin after assisting with a patient in the bay, on their phone, before even washing their hands. I had also witnessed one employee falsify notes in his folder of the amount of urine passed, despite not knowing?
Please also keep in mind the majority that I have written is in the space of 2 hours of my visit. This causes me much concern, and it is worrying to see not even the basic hand hygiene techniques are being considered. What else is not being done correctly?
I cannot completely complain because there has been a few excellent/ helpful staff that have looked after my brother and I cannot fault their performance. It is, however, a shame that some employees cannot follow the correct protocalls, to which I feel dignity and respect have gone out of the window.
St Mark's Hospital
2017-05-19
Person
5
5
0
Review of Bowel Cancer Screening
written by a patient
19th May 2017
Good care from all the members of staff.
St Mark's Hospital
2017-05-19
Person
5
5
0
Review of Endoscopy - St. Marks
written by a patient
19th May 2017
Very caring and professional service. Treated me with respect. Special mention to Dr Ioannis, Nicky Palmer Jasmin Nilab Ghani.
St Mark's Hospital
2017-05-19
Person
5
5
0
Review of Bowel Cancer Screening
written by a patient
19th May 2017
Very caring and professional service. Made me feel very comfortable and explained the procedure very well.
St Mark's Hospital
2017-05-19
Person
5
5
0
Review of Inflammatory Bowel Disease Day Care Unit
written by a patient
19th May 2017
Wonderful staff. Friendly and professional atmosphere. Always treated with kindness and dignity. Thank you.
St Mark's Hospital
2017-05-19
Person
4
5
0
Review of Bowel Cancer Screening
written by a patient
19th May 2017
St Mark's Hospital
2017-05-19
Person
5
5
0
Review of Bowel Cancer Screening
written by a patient
19th May 2017
Very quick.
St Mark's Hospital
2017-05-19
Person
5
5
0
Review of Inflammatory Bowel Disease Day Care Unit
written by a patient
19th May 2017
Arranged the doctor to see me when my symptoms got worse on the day of my infusion. Thank you.