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14th June 2021


I do appreciate for the nhs what they doing for us. With due respect sometimes for some people all nhs system been blamed. Dr’s body language wasn’t professional . He was calling me by the finger. And was looking annoyed to talk with me. The receptionist was aggressive to patient before me becoz the gentleman was struggling to understand something . She did same to me. Everyone on duty was looking so much annoyed!!! I was feeling like I would prefer to die around my family rather then be there. It’s took 3 hours to be seen by dr. I went there for allergy reaction from jackfruit . After I ate jackfruit I was feeling itchy from my thought towards stomach . I took a piriton after that I started vomiting and feeling like everything will come out and so much pain.

Suggested improvements
They should be more friendly and kind to the patient . Specially on emergency service . If they are tired or have family problem or for any reason upset they shouldn’t come to work.

Experience
Dignity/Respect
Involvement
Information
Cleanliness
Staff