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20th June 2023


My was very anxious about my sons health, and the nursing and medical team were amazing with easing these anxieties. My son is only 11 weeks old and to know health professionals were promptly looking into my concerns was reassuring. The new layout was welcoming, and my son despite being so young loved looking at the colourful walls. The two nurses who looked after my son was so good with me and him. They’re a credit to the hospital.

Suggested improvements
With my son being so young; it would have been helpful to have a cot bed at hand. Like the ones you see on a maternity ward as I had to place him on the adult bed which obviously isn’t well protected if he were to roll off, obviously I was with him the entire time so I could monitor it anyway - but with wait times sometimes being long it would of been handy with my son being tired.

Experience
Dignity/Respect
Involvement
Information
Cleanliness
Safe
Food
Staff