Share review of Scunthorpe General Hospital
I was put in the "Rapid Assessment" area.
After two hours I asked when I'd be seen. I was told I was next on the list.
I was feeling exceptionally poorly and felt like I was going to pass out. I'd slept for 2 days non stop (which is very unlike me) and all I wanted to do was curl up in bed and sleep again.
After another half an hour, I asked again and was told the exact same thing, that I was next on the list. I told them I wanted to go home and was told I'd be seen very soon.
After 15 minutes I asked for my cannula to be removed as I was leaving. I was told they'd get right on it....They went off to see other patients.
I waited another half an hour and then got up and walked out.
I walked passed two nurses stations full of nurses, went passed many doctors, let myself into the A&E waiting area and all through there and then out the doors.
I was very dizzy and bumping into things and had a cannula hanging out of my arm and not one member of staff offered me assistance or challenged me.
I removed the cannula myself once I got home.
It took them 20 minutes to notice I was gone and to call me.
I appreciate that the staff are very busy but when you watch a member of staff sat in front of a computer screen, pretending to be busy while playing on their mobile phone for 23 minutes and then get sent for their break for a further 20 minutes it makes it feel like you're being neglected or pushed aside because they can't be bothered.
Plus...Why call it "Rapid Assessment" if it's not actually Rapid?