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16th July 2021


The department was really busy. There was an update on waiting times. The usual moans rumbled across the waiting room then some chose to leave. Candidates for 111 or indeed their GP one would assume, but let’s not assume. All staff were polite and the ones I had direct contact with in A&E triage, bloods and on the ward level were professional and kind.

Suggested improvements
Nothing everyone was so caring, professional and unflappable.

Experience
Dignity/Respect
Involvement
Information
Cleanliness
Staff