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12th July 2021


Went in with chest pain waited 5 hours before I was actually assessed. I understand that staff are busy, stretched, tired and work long hours but seriously 5 hours!!! Not once did any staff member even come over to check I was ok while I sat in agnostics clutching my chest.

Suggested improvements
A quick check to make sure patients waiting are ok and not just left sat for hours on end. The attitude of some staff members needs looking at as some not all are quite rude.

Experience
Dignity/Respect
Involvement
Information
Cleanliness
Staff