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Scunthorpe General Hospital 2021-07-09 Person 5 5 0

The department was busy but care and attention was paramount by the 4 separate people that I saw. The Doctor was excellent with a sense of humour but gave precise and easily understood answers to all my questions. He was particularly good at making me feel at ease without patronising me. I had a lot of concerns that he helped resolve. The triage nurse had a student in and both were respectful and very friendly. I had to have a X-ray and that was quick and easy also by respectful staff. The fourth person took my bloods and highlighted that I appear to have arthritis in my hands and gave me great advice. So all-in-all I had a top notch service, which felt much better than previous times that I attended SGH.

It was a little slow to get registered but otherwise the experience was good.