Rushden Centre

Newton Road, Rushden, NN10 0PT
 
769 reviews

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Page 39 of 77
 
Review of Memory Assessment Service - Wellingborough/Rushden written by a family member
20th July 2018


They both cared. Extremely informative.

Recommend
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
Cultural needs
 
Review of Older Peoples Mental Health Team - Wellingborough/Rushden written by a patient
20th July 2018


Extremely good. Thank you.

Recommend
Dignity/Respect
Involvement
Information
Staff
 
Review of Older Peoples Mental Health Team - Wellingborough/Rushden written by a family member
20th July 2018


The meeting was conducted at a pace that my husband felt comfortable with and was therefore able to participate. He felt he had been listened to and felt reassured. Since writing this, the patient has become quite disturbed, worrying about things he has picked up from conversations. He has become very tired, had bad dreams, was crying and worrying about me. On Thursday he had a fall (not really hurt).

Recommend
Dignity/Respect
Involvement
Information
Staff
 
Review of Older Peoples Mental Health Team - Wellingborough/Rushden written by a family member
20th July 2018


Recommend
Dignity/Respect
Involvement
Information
Staff
 
Review of Older Peoples Mental Health Team - Wellingborough/Rushden written by a family member
20th July 2018


I called in for some help as my mother was going through a particularly bad time and the help was prompt, initially by way of telephone consultation, then by way of a personal visit by Angela Wong (CPN). Mum was prescribed some medication that helped her to settle down and get back into a normal sleep pattern, after that the communication seemed to stop except a brief email to see if mum would be discharged.

2018-09-19 08:32:03
Response from Rushden Centre

Thank you for taking the time to feedback your experiences of the service. We are pleased that you felt the help provided was prompt and that it was attended to by way of a home visit and appropriate treatment provided which improved your mums symptoms. It is vital that we respond to urgent clinical need for patients under any pathway of care within the Older Adults Community Mental Health Team (OACMHT) These pathways include Memory Monitoring Clinic (MMC) , Medic led clinics or patients who are Care Coordinated by a healthcare professional. When a Care Co-ordinated patient is admitted to hospital, we aim to maintain contact to ensure appropriate discharge planning can be facilliatted however, less contact may occur by community mental health services given the environment the patient is in. You may contact the team at any time between the hours of 9-5, mon-fri should you require advice or support. Out of hours support can be provided by a number of services such as: Crisis Telephone Support Service (CATTS)- 0800 917 0464 GP- Out of hours service NHS- 111 For more services, please also visit the Older Adult Community Mental Health pages- Useful resources and links: www.NHFT.NHS.UK Should you wish to discuss this in more specific detail, please contact the team and ask to speak to Katie Bates - Operational Manager – 01933 416511

Recommend
Dignity/Respect
Involvement
Information
Staff
 
Review of Older Peoples Mental Health Team - Wellingborough/Rushden written by a family member
20th July 2018


Recommend
Dignity/Respect
Involvement
Information
Staff
 
Review of Memory Assessment Service - Wellingborough/Rushden written by a family member
20th July 2018


Nancy and Jackie are extremely friendly and welcoming. Felt very comfortable in their presence and the meeting was helpful and very informal.

Recommend
Dignity/Respect
Involvement
Information
Staff
Safe
 
Review of Memory Assessment Service - Wellingborough/Rushden written by a family member
20th July 2018


Recommend
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual needs
Cultural needs
 
Review of Older Peoples Mental Health Team - Wellingborough/Rushden written by a family member
20th July 2018


I cannot fault the care my mum has received. Everyone has been more than helpful and I feel gone the extra mile.

Recommend
Dignity/Respect
Involvement
Information
Staff
 
Review of Memory Assessment Service - Wellingborough/Rushden written by a patient
13th June 2018


Everything good, can't see need for improvement.

Recommend
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
Rating not given.
Cultural needs
Rating not given.
 
 
Page 39 of 77
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Short link to review Rushden Centre: http://iwgc.net/emyqh