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Rushden Centre
2017-07-02
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Written by a patient
Written by a patient 2nd July 2017
Sometimes when I get told I would receive a call I didn't but most of the team were excellent.
23rd October 2017
Response from Rushden Centre
We apologise for this as it is not what we would wish for our service users to experience. All staff have been reminded that they must make contact with service users where there has been agreement to do so. If there is an unexpected absence which means they cannot make the contact, they must advise their colleagues to ensure that contact still takes place.