royal-orthopaedic-hospital

Royal Orthopaedic Hospital

Bristol Road South, Northfield, Birmingham, England, B31 2AP
 
65,378 reviews

Reviews

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Reviews

 
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Written by a NHS patient
31st March 2023


I was at the hospital for three nights in March after having surgery on my lower back to relieve pressure on my spinal cord. My care was excellent and the staff were all kind and courteous.

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Written by a NHS patient
20th March 2023


Made to feel looked after and comfortable from the very beginning. Extra care by all the staff I encounted.

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Written by a NHS patient
14th March 2023


Easy, clear signage. Polite professional staff

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Written by a private patient
15th January 2023


My treatment at the hospital was outstanding with the staff being careing and helpful and was very happy with the standard and cleaniness of whcih the hospital was kept.

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Written by
19th December 2022


I was very satisfied with my treatment at the ROH. I was on a very busy ward and I thought that the toilet/shower room could have been cleaner at times.

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Written by a NHS patient
29th October 2022


very professional, no waiting around, brilliant service

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Written by a NHS patient
23rd October 2022


Recently had a total hip replacement - three weeks ago. The Royal Orthopaedic is a fantastic hospital. I was treated with respect and compassion from my very first visit as an out-patient, right through to my stay as an in-patient and beyond. The staff go above and beyond in their caring, the hospital is clean and welcoming while the catering is excellent due to all food being prepared inhouse. From the very first time I walked through the hospital doors, I felt the positive atmosphere here.

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Dignity/Respect
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Written by
20th August 2022


Staff were just lovely.

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Written by a NHS patient
15th August 2022


Fabulous hospital, had surgery here in 2019 for spinal surgery, well done.

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Safe
 
Review of Ward 2
11th June 2022


I had the worst experience ever at this hospital when going to visit my over 70 year old mother who had a knee replacement. On the 1st visit to ward2 very rude staff very disrespectful talking down to visitors and making rude remarks. On the 2nd visit Making up there own visiting policies when questioned to see the policy after 30minutes of waiting the policy could not be located it was also not stated in the paperwork we were given or even mentioned to us.i was disgusted with the way the ward manager spoke down to me for no apparent reason trying to provoke a reaction I refused to retaliate and walked away. If there was a minus 5 star i’d give them that

Suggested improvements
Change the staff on ward 2 absolutely disgusting service patients are coming there with no choice for treatment however they dont need to be mistreated very rude and disrespectful staff even the ward manager amber very bad attitude

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Resources

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