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21st May 2017


The care we received on both stays in L42 (we had 5 days in Feb too) was fantastic, we felt safe and confident that my son was in the best place and receiving the correct care. Our first stay could've been improved in a couple of small ways; from my point of view I was only shown one parent bathroom and spent time waiting outside for a few days before discovering a second nearby. A small thing I know, but after 3 weeks of my son being ill it feels like a big thing. From my sons point of view, there is only one shower on the ward and it was difficult to control the flow and temperature (he managed to scald himself) The ward is very busy, but I did feel that there was a lot of unnecessary noise during the night that kept disturbing both of us. Eg noisy trolley's!

Recommend
Dignity/Respect
Parent Dignity
Involvement
Information
Staff
Suitable Location