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Leeds General Infirmary 2016-11-30 Person 5 5 0

The outstanding aspect of the care received was that it was given with so much consideration, understanding and compassion. The staff went beyond physical/clinical care - one male nurse sat with me for a long time during the night as I wept because the prognosis scared me. At all other times I was overwhelmed with the friendliness and care. I had excellent treatment and care here. This extends beyond the clinical staff, with porters, cleaners, catering staff all being basically perfect in their attitude and approach (and even the decorators, as the ward was being painted whilt I was there). It would be nice to know the best way to reward and thank those working on the ward - whether chocolates, coffee vouchers, etc. would be appropriate.