isebrook-hospital

Isebrook Hospital

Irthlingborough Road, Wellingborough, Northamptonshire, England, NN8 1LP
 
9,002 reviews

Reviews

Recommend
Dignity/Respect
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Staff

Reviews

 
Page 104 of 887
 
Review of Adult Community Beds - Hazelwood
30th April 2021


Very caring. Hospital service very good

Suggested improvements
no information given

2021-05-07 12:44:07
Response from Isebrook Hospital

Thank you for your feedback. We appreciate your positive feedback

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
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Review of Adult Community Beds - Hazelwood
30th April 2021


When asked things have been explained to me. Staff come to me straight away when i call.

Suggested improvements
Would like tohave been ableto go for a walk more

2021-05-07 12:43:02
Response from Isebrook Hospital

Thank you for your feedback .We are grateful for your positive comments. Our physiotherapist have a very busy schedule but they try their very best to provide therapy to all patient every day.

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Review of Adult Community Beds - Hazelwood
30th April 2021


No information given

Suggested improvements
Nothing

2021-05-07 12:26:47
Response from Isebrook Hospital

Thank you for feedback I am pleased to hear you were satisfied with your care on Hazelwood Ward

Experience
Dignity/Respect
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Staff
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Rating not given.
Spiritual needs
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Review of Beechwood
29th April 2021


I recently spent 2 weeks in Beechwood following 8 weeks in hospital (5 in intensive care) and my body being very deconditioned. I had a great experience there, the day I was admitted every member of staff came to my room and introduced themselves, my care needs were discussed and agreed. I was seen by the physiotherapist Vimula within 24 hours and a plan agreed she was amazing and the day I was admitted I could not stand independently by week 2 I was walking unaided. I was also seen in the first 24 hours by OT, pharmacist, Doctor, speech and language. I felt very comfortable, safe and cared for, there was a good amount of staff on duty and my needs were always met in a timely manner. Staff members Diane, Vicky, Carmella and Carla especially went out of there way to help and support me during my stay but the whole team were great and Beechwood is an amazing service.

Suggested improvements
I did not feel that anything could have been done better

Experience
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Safe
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Rating not given.
Spiritual needs
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Review of MSK Physiotherapy & ESP Team (Isebrook)
28th April 2021


As all of my Physiotherapy care was done over the phone due to Covid restrictions, had I not been self-motivated with exercise perhaps my recovery would have been slower. My therapist was an excellent communicator and always encouraging in her communications. It was good to know I could arrange to speak to her at any time

Suggested improvements
The only improvement would have been to be able to meet in person for exercise programme. Unavoidable due to Covid restrictions.

2021-06-15 11:18:12
Response from Isebrook Hospital

Thank you for your comments. The staff try to make the exercises as easily understood as possible , and use technology where possible .

Experience
Dignity/Respect
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Information
Staff
Safe
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Rating not given.
Spiritual needs
Rating not given.
Cultural needs
Rating not given.
 
Review of Beechwood
27th April 2021


Everything was ok

Suggested improvements
Nothing could of been done better

Dignity/Respect
Involvement
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Staff
Safe
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Spiritual needs
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Experience
 
Review of Beechwood
27th April 2021


Very happy with staff

Suggested improvements
Allow visits

Dignity/Respect
Involvement
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Staff
Safe
Supported
Spiritual needs
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Experience
 
Review of MSK Physiotherapy & ESP Team (Isebrook)
27th April 2021


My telephone appointment was with Michael. He regally asks if I understood what he was saying, he gave clear instructions on how to do the exercises and booked my next appointment. It may seem strange but to have my next appointment sorted is a big thing because at the moment it takes so long to book an appointment.

Suggested improvements
The only things that could have been better are a face to face appointment and not having to wait so long to get the appointment. Both of these are out of the hands of Michael.

Experience
Dignity/Respect
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Staff
Safe
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Rating not given.
Spiritual needs
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Review of MSK Physiotherapy & ESP Team (Isebrook)
27th April 2021


Last 3 questions are not applicable

Suggested improvements
I met my physiotherapist Mr Stephen Rigby for the first time yesterday and the treatment and advice given me was excellent.

Experience
Dignity/Respect
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Safe
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Rating not given.
Spiritual needs
Rating not given.
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Rating not given.
 
Review of Planned Care and Recovery Team (CMHT) Wellingborough and East Northants written by a patient
25th April 2021


Leigh green- I feel and have felt for while what he is very supportive and honest. But does not sugar coat it. He has great empathy.

Suggested improvements
Leigh Green- do not change, you are great.

Dignity/Respect
Involvement
Information
Staff
Safe
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Spiritual needs
Rating not given.
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Experience
 
 
Page 104 of 887

Isebrook Hospital was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review Isebrook Hospital: http://iwgc.net/eb4dr