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Isebrook Hospital
2023-01-12
Person
5
5
0
12th January 2023
[name removed] has left no stone unturned trying to find out what’s wrong with me and to help me. She’s been amazing.
Suggested improvements
I got a letter with an appointment with a doctor but it doesn’t say what the appointment is for. It would be helpful to know this before going to the appointment.
23rd January 2023
Response from Isebrook Hospital
I am really sorry this has happened. I am sure if you contact your key worker, they will be able to enlighten you. Best wishes, Hugh Jones, Patient Experience Manager
8th March 2023
Response from Isebrook Hospital
I apologise that you appointment letter did not provide a clear reason for your appointment. This will be taken forward for clear detail for appointment to be included in letters. Thank you for your feedback.