Share review of Isebrook Hospital

Tweet

Share this review publicly on Twitter

Share

Share this review with your friends on Facebook

Written by a carer
17th November 2020


I feel some of the night staff have got attitude and it upsets me

Suggested improvements
Day staff are good but some night staff are rude not all

24th November 2020
Response from Isebrook Hospital

Thank you for your review. We will be discussing attitudes of all staff at our next ward meeting and I am sorry that you felt some staff had been rude to you. We take all feedback seriously and if you would like to raise your concerns with our Ward Matron she would be happy to investigate any issues whilst maintaining your confidentiality.

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual understanding
Cultural needs
Experience