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Written by a patient
17th September 2020


When I was with Northampton Cambell house I was already under a SCM group and had a care coordinator. I was told by talking emergency crisis team 2 1/2 year ago I would get some help under welling borough as I would moved house but did not.

Suggested improvements
I saw a psychiatrist and was given different drugs to me but I wish I could have had a personal 1:1 worker like I had at Northampton as I needed one privately. I was suicidal and had to pay for therapy to help me.

15th January 2021
Response from Isebrook Hospital

Thank you for your feedback - unfortunately due to Covid our psychology waiting list had been closed. We are working closely with the team to recovery this and looking at alternative therapies for our service users. We offer a daily duty systems where our service users can call for additional telephone support when needed.

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual understanding
Cultural needs
Experience