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10th February 2023


I just feel the communication has been let down and the team haven't followed through

Suggested improvements
Communication and following through with what was said would be donev

13th February 2023
Response from Isebrook Hospital

I am really sorry this is your experience. Please contact our confidential helpline, pals, on 0800 917 8504 or pals@nhft.nhs.uk. Best wishes, Hugh Jones, Patient Experience Manager

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual understanding
Cultural needs