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21st July 2021


The support staff are great, but felt rushed by psychiatrist, who directed 90 per cent of his time talking at/to my wife , felt as if I had no say, respect. .

Suggested improvements
Informed of change of psychiatrists, and what the purpose of the meeting was would have been a nicety . Temp psychiatrist 2as there to remove anti psychotic Meds with no mention of a replacement, that will be for new psychiatrist to determine, lord only knows when I shall get to meet them. Freel abandoned, such is life .

22nd July 2021
Response from Isebrook Hospital

I am sorry this has been your experience. Please feel confident to contact the team or our confidential patient advice and liaison service on pals@nhft.nhs.uk or 0800 917 8504. Best wishes, Hugh Jones, Patient Experience manager

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual understanding
Cultural needs