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12th January 2023


Because I’ve been waiting nearly 2 years to start medication and had all my pre tests done and never heard back from them so I’m still struggling a lot without any medication

Suggested improvements
Made things clear what would be the next step actually given me medication

8th March 2023
Response from Isebrook Hospital

I am not sure what has happened with your referral, we are really sorry. Please contact our confidential helpline (pals) on 0800 9178504 or pals@nhft.nhs.uk

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual understanding
Cultural needs