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18th October 2022


Had no contact n 5 months since acutely unwell. No idea when going to have follow up. When asked for help wasn’t quick enough as had sporadic phonecalls and I ended up under ucat despite reaching out for help.

Suggested improvements
Seen me face to face Offered follow up appt so I know a treatment plan

23rd November 2022
Response from Isebrook Hospital

We are very concerned to read your review and would like to better understand what has happened so we can put matters right for you. Please contact the service manager. Best wishes, Hugh Jones, Patient Experience Manager.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual understanding
Cultural needs