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Isebrook Hospital
2022-10-18
Person
1
5
0
18th October 2022
I am still waiting to be seen by a professional physiologist since February 2022. My appointments have been cancelled, I've been accused of not engaging with the service when I was told to engage with only 1 service at a time. My case has been closed without notification. No one calls me back when they say they will. Any calls to me are made by a private number with no message left so I am unable to identify who has called me or give me a contact number to call back. I've done 3 telephone assessments with no further action???
Suggested improvements
Everything! It's a disgrace how I have been treated.
23rd November 2022
Response from Isebrook Hospital
We are very concerned to read your review and would like to better understand what has happened so we can put matters right for you. Please contact the service manager. Best wishes, Hugh Jones, Patient Experience Manager.
23rd November 2022
Response from Isebrook Hospital
We are very concerned to read your review and would like to better understand what has happened so we can put matters right for you. Please contact the service manager. Best wishes, Hugh Jones, Patient Experience Manager.