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Written by a patient
22nd October 2017


Everyone I saw was friendly, kind and efficient. Despite being busy and having some really difficult patients to deal with, they remained professional. I was made to feel at ease and taken good care of. The only improvement I can ask is that the sizes of needles used be considered carefully. I had a large (green) needle in the back of my hand and it was extremely painful by the second day. Please note a staff member changed the cannula to a better one and they did offer to change the needle however I decided to keep it instead of having t done again.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff