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Hinchingbrooke Hospital
2022-10-21
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5
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Written by a NHS patient
21st October 2022
Fracture Clinic receptionists were exceptionally rude, aggressive, and unhelpful. Policies meant that although I was looking for continuing care, they would not accept a referral and I had to present at A&E and pretend to be an urgent care patient to get into the system. This wasted about 4 hours of my time, and wasted the time of nurses, doctors, and consultants when my treatment need was clear-cut and did not require any A&E treatment. Hospital generally disorganized and unclean.